Our Relation: You and Me, not the relation of buyer and seller, but Teamwork and Partnership, For Sure we will do our best to cooperate with you to meet your requirements!
We always think Quality is the life of business
Your Success, Our Glory!!
Q1: How to distinguish human hair with synthetic hair?
A) Burning and smell:Human hair will be ash and smell foul, when burning, the human hair will show white smoke. While synthetic hair will be a sticky ball after burning and will show black smoke.
B) Human hair feels like kind of cool feeling.
C) Moreover, human hair may have very few gray hairs and split ends. It is normal and not a quality problem.
Q2: Why the colors of hair extensions don`t seems exactly as the pictures show or description says?
A) Different monitor have different displays. The same color number may have a little color difference.
B) Different angles, different light could affect the pictures.
Q3: Can they be straightened, curled?
Yes, you could use hair straightened or hair curler to style it. However, don't do it too frequently, or the heat will make the hair easily get dry and tangled.
Q4: Can I bathe, shower, swim, go out in the wind and rain, and play sports with my new extensions?
Your new hair will look as fabulous wet as real hair does, and the extension will not show in water. You can wash and style your extensions exactly as you would your own hair (do be a little gentler). Extensive water exposure will loosen bonding though-so dry carefully after. If you swim a lot, I recommend you wear a swim cap.
Q5: If I order today, how long it takes for the shipment?
I will ship the goods right away after payment arrives. Arrival time according to the place you are in. Take USA for example, it takes roughly 2-3 days after payment arrive
Q6: Why the virgin hair will be in different Color?
A. Because the virgin hair are just cut from the donors, different people the hair come out in different colors, some will be darker or lighter, when the bundles come in a combination will have this problem, it is for normal phenomenon.
Q8. How can I extend the life of my hair extension?
A. remy cuticle hair is well know to last 1-3years, do not washing regularly like natural hair or permanent hair as your natural hair oils wont penetrate the hair, and the less you wash these hair, the longer they will last.
B. Do not bleach or lighten or add toner to your hair as they can be damaged, and don’t color your hair without consulting a fully qualified Hairdresser.
Q9. Why shed about 1-2 strands when I initially ran my hands through the bundle?
A,It is the floating hair that are not brushed cleanly ,it will not shed anymore after brushed , it is not the quality problem, if the hair is shedding from the weft, then the hair will shed endlessly. there is another case is that some hair will broken since it is very soft and thin,also, pls being understanding this point.
Q10. Why are my hair extensions getting tangled?
A: It could be caused by dry hair. Pls make sure to wash & condition your hair every 3-4days and full the care instruction.Using a soft brush or wide tooth brush, start at the bottom and work your way up slowly. You could go to your stylist for further suggestions